1
Enter your order
Provide the email and order number associated with your purchase.
Register For 180 Days Extended Warranty
PetNF product registration
Register For 180 Days Extended Warranty
Register an eligible PetNF product, or another authorized Amazon-brand product serviced by PetNF Support, so our team can verify your order and provide an additional 180 days of support.
180 additional daysFor eligible registrations after order verification.
Order-matched supportYour order number helps identify the exact product.
PetNF service teamEmail follow-up when verification is needed.
How it works
A short registration now makes future support faster.
Use the information shown on your order page. PetNF Support reviews eligibility after submission.
2
Share your experience
Select the purchase channel and tell us who uses the product, its main benefit, and what we can improve.
3
Receive confirmation
Eligible registrations receive an additional 180 days of support after verification.
Before you register
Keep your order details nearby.
Warranty registration does not require a shipping address. Pump replacement requests use the dedicated support page.
Valid order number
Use the exact ID from Amazon, PetNF.com, Chewy, TikTok, Walmart, eBay, or another supported retailer.
Service scope
Registration is subject to product and order verification. Submission does not automatically approve replacement or reimbursement.
Pump issues
For a failed water-fountain pump, use the pump support page so the correct replacement can be matched.
Support routes
Use the right route for faster help.
Warranty registration, pump replacement, troubleshooting, and customer care are handled through separate support paths.
Water fountain support
Free Pump Replacement
Follow cleaning guidance, then submit an eligible pump-replacement request.
Help centerProduct FAQ
Find setup instructions, troubleshooting guidance, and product-use answers.
Customer careContact PetNF Support
Reach the service team for registration, setup, and order-related questions.
Warranty FAQ
Answers before you register.
Which products are eligible for the 180-day extension?
Products serviced by PetNF Support may be eligible after the order number and purchase channel are verified.
Can marketplace orders be registered?
Yes. Amazon, PetNF.com, Chewy, TikTok, Walmart, eBay, retailer, and other supported orders can be submitted with a valid order number.
Where should I request a replacement water-fountain pump?
Use the dedicated Water Fountain Pump Durability Notice and Solutions page for cleaning guidance and eligible pump-replacement requests.
How will PetNF Support contact me?
PetNF Support uses the email address entered in the registration form when verification or follow-up is needed.
✓
Registration received
Thank you for registering your product.
PetNF Support has received your warranty information. Keep your order number available; we will contact you by email if eligibility or product details need to be confirmed.
PetNF product testing
Help shape what PetNF builds next.
Selected U.S. pet families may be invited to test upcoming hydration and warming products and share honest, real-life feedback.
- ✓Real pet routines
- ✓Hydration and warmth
- ✓Honest feedback
Apply to test products
Applications are reviewed by project. Participation is not guaranteed.